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What Is Zendesk, What Does It Do, and What Is It Used For? A Clear Guide for Businesses
When organizations first start evaluating customer service software, the same foundational questions always come up: What is Zendesk? What is Zendesk used for? What does Zendesk actually do? And is Zendesk a CRM? This guide answers all of them directly and clearly, from the perspective of someone who implements and optimizes Zendesk for a living. What Is Zendesk? Zendesk is a cloud-based customer service platform designed to help businesses manage and respond to inquiries acr
ZenSuite
Dec 112 min read
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